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These Terms of Service for Candidates (“Terms”) form a legally binding agreement between you (“you”, “Candidate”) and Svayz Ltd (“Svayz”, “we”, “our”, “us”), a company registered in England and Wales (Company Number 16236620), governing your use of the Svayz recruitment platform at svayz.com (the “Platform”).
By creating a candidate account or using candidate features on the Platform, you agree to these Terms. If you do not agree, you must not use the Platform.
Please read these Terms carefully before registering.
You may use the Platform as a candidate if:
If you are under 18, you confirm you have obtained appropriate parental or guardian consent.
To access candidate features, you must create an account via our authentication provider (Clerk). You are responsible for:
Your candidate profile, CV, and application submissions must accurately represent your skills, qualifications, and experience. Misrepresentation is grounds for account termination and may have legal consequences.
Do not share your account with others. We are not responsible for losses arising from unauthorised account access caused by your failure to maintain credential security.
Svayz provides the following free services to candidates:
Candidate features are provided free of charge. Svayz reserves the right to introduce premium candidate features in the future, which will be clearly communicated.
You must ensure all information you submit is truthful and accurate, including:
You must comply with our Acceptable Use Policy at all times.
When applying for roles through the Platform:
If you participate in an AI-assisted interview:
By using the Platform, you consent to Svayz processing your personal data using AI systems for the following purposes:
AI outputs are advisory only. You can request human review of any AI assessment affecting you. See our AI Transparency Notice for full details.
You retain ownership of content you submit to the Platform (profile content, CV, application materials, interview responses). By submitting content, you grant Svayz a non-exclusive, royalty-free licence to use that content for the following purposes:
You are responsible for ensuring your content:
You may delete your profile and content at any time. Subject to our data retention policy, your data will be deleted within 90 days of account closure.
Your personal data is processed in accordance with our Privacy Policy. Key points for candidates:
Svayz is a platform intermediary. We are not your employer and do not make hiring decisions. All hiring decisions are made by employers independently. Svayz:
If you have concerns about an employer or job posting, report it to infra-admin@svayz.com.
We aim to provide a reliable service but do not guarantee uninterrupted availability. Svayz may:
We will provide at least 30 days' notice for discontinuation of core services where technically and legally possible.
To the maximum extent permitted by law:
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
You may close your account at any time from your account settings. Account closure is effective immediately.
We may suspend or terminate your account if you:
Where feasible, we will warn you before termination unless the breach is serious.
We may update these Terms from time to time. For material changes, we will:
Continued use after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales. Any disputes that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of England and Wales.
Before commencing legal action, please attempt to resolve disputes informally by contacting infra-admin@svayz.com.
General: infra-admin@svayz.com
Privacy: infra-admin@svayz.com
Trust and Safety: infra-admin@svayz.com
Address: Svayz Ltd, 124-128 City Road, London, England EC1V 2NX
These Terms of Service for Employers and Agencies (“Terms”) form a legally binding agreement between your organisation (“you”, “Employer”) and Svayz Ltd (“Svayz”, “we”, “our”, “us”), a company registered in England and Wales (Company Number 16236620), governing your use of the Svayz recruitment platform at svayz.com (the “Platform”) as an employer, hiring manager, or recruitment agency.
By creating an employer account, posting a job, or accessing employer features, you agree to these Terms on behalf of your organisation.
If you are a recruitment agency, additional provisions in Section 13 apply.
To use the Platform as an employer, you and your organisation must:
Employer accounts are linked to a Clerk organisation. The person who creates the organisation account (“Account Owner”) is responsible for:
You may invite additional users (hiring managers, recruiters) to your organisation. Each user must agree to these Terms individually. The Account Owner is responsible for revoking access for departed team members promptly.
Svayz reserves the right to verify the legitimacy of employer organisations. We may request evidence of your business registration or hiring authority. Failure to provide requested evidence may result in suspension.
All job postings must:
You must not post:
Job posting content must not contain:
Svayz reserves the right to remove any job posting that violates these Terms without notice. We will endeavour to notify you of removals where feasible.
When you receive candidate personal data through the Platform, you become an independent data controller for that data. You are responsible for:
Candidate data provided through Svayz may not be used to:
Only access and retain the candidate data you actually need for the specific hiring decision.
All AI-generated outputs on the Platform — including compatibility scores, screening reports, and interview summaries — are advisory only. They are tools to assist human decision-making.
You must not:
You remain fully responsible for ensuring your hiring process:
If you use Svayz's high-risk AI features for recruitment within EU/EEA jurisdictions, you acknowledge:
Employer features may be subject to subscription fees. Current plans and pricing are available at svayz.com/pricing. By selecting a paid plan, you agree to the associated fees.
Payments are processed by Stripe. By providing payment details, you agree to Stripe's terms of service. Svayz does not store your payment card information.
Subscriptions renew automatically at the end of each billing period. You may cancel renewal at any time from your account settings. Cancellation takes effect at the end of the current billing period — no pro-rata refunds for unused time.
Svayz does not provide refunds for subscription fees unless required by law, except at our discretion in cases of Platform unavailability exceeding 24 continuous hours.
We will provide at least 30 days' notice of price increases. Price changes take effect at your next renewal.
All intellectual property in the Platform (including software, design, AI models, and documentation) belongs to Svayz or its licensors. Your subscription grants you a limited, non-exclusive, non-transferable licence to use the Platform for your internal recruitment purposes.
You retain ownership of content you submit (job descriptions, company information, communications). You grant Svayz a licence to display and process this content to operate the Platform.
You agree to keep confidential any non-public information about the Platform's AI systems, pricing, or commercial terms that is designated confidential or that a reasonable person would understand to be confidential. This obligation survives termination.
You represent and warrant that:
To the maximum extent permitted by law:
Nothing limits our liability for fraud, death or personal injury caused by our negligence, or any other non-excludable liability.
You agree to indemnify, defend, and hold harmless Svayz from claims, damages, and expenses (including legal fees) arising from:
If you use the Platform as a recruitment agency:
You may close your employer account at any time from your account settings. Data deletion follows our Privacy Policy retention schedule.
We may suspend or terminate your account for:
For serious violations (fraud, discrimination), we reserve the right to terminate without notice.
We may update these Terms periodically. For material changes:
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We encourage resolving disputes informally first — contact infra-admin@svayz.com.
General: infra-admin@svayz.com
Legal: legal@svayz.com
Data Protection: infra-admin@svayz.com
Trust and Safety: infra-admin@svayz.com
Address: Svayz Ltd, 124-128 City Road, London, England EC1V 2NX