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Svayz Ltd (“Svayz”, “we”, “our”, or “us”), a company registered in England and Wales (Company Number 16236620), operates the Svayz recruitment platform at svayz.com (“the Platform”).
We are committed to protecting your personal data. This Privacy Policy explains what personal data we collect, how we use it, your rights under UK GDPR and the UK Data Protection Act 2018, and how to contact us with questions or requests.
Data Controller: Svayz Ltd, 124-128 City Road, London, England EC1V 2NX
Contact: infra-admin@svayz.com
| Category | Examples | Legal Basis |
|---|---|---|
| Identity | Name, email address, profile picture | Contract performance |
| Professional | CV/resume, work history, skills, education | Contract performance |
| Application data | Cover letters, answers to screening questions, interview responses | Contract performance |
| Usage data | Pages visited, job searches, bookmark lists | Legitimate interests |
| Technical | IP address, device type, browser, session data | Legitimate interests |
| Communications | Messages, support enquiries | Legitimate interests |
| Category | Examples | Legal Basis |
|---|---|---|
| Identity | Name, email address, job title | Contract performance |
| Organisation | Company name, Clerk organisation ID, subscription tier | Contract performance |
| Job postings | Role descriptions, requirements, salary ranges | Contract performance |
| Billing | Subscription tier (payment details held by Stripe, not us) | Contract performance |
| Usage data | Dashboard activity, pipeline actions | Legitimate interests |
| Technical | IP address, device type, browser, session data | Legitimate interests |
We collect standard analytics data (pages visited, referrer, device type) and may set functional cookies. No personal identity data is collected from unregistered visitors unless you complete a guest application form.
Svayz uses artificial intelligence to assist with recruitment tasks. This section explains how AI affects your data.
We do not make solely automated decisions that produce legal or similarly significant effects on individuals without human review. Employers are responsible for all hiring decisions. AI outputs are advisory only.
For full details of how AI is used on the Platform, see our AI Transparency Notice.
We share personal data only where necessary:
| Recipient | Purpose | Safeguards |
|---|---|---|
| Employers (for candidates) | To process applications | Svayz Terms of Service binding employers |
| Candidates (for employers) | Basic employer profile visible on job postings | Minimal necessary data |
| Clerk (Auth) | Identity and authentication management | DPA in place, UK-adequate data transfers |
| Neon / PostgreSQL | Database hosting | DPA in place, EU region |
| Stripe | Payment processing | DPA in place, PCI-DSS compliant |
| Resend | Transactional email delivery | DPA in place |
| Sentry | Error monitoring (no PII in error reports) | DPA in place |
| Vercel | Platform hosting and edge delivery | DPA in place |
| Upstash / Redis | Session caching and rate limiting | DPA in place |
We do not sell personal data. We do not share personal data with third parties for their own marketing purposes.
Svayz operates from the United Kingdom. Some of our service providers are located in or process data through the United States and EU. For all international transfers, we rely on:
A list of current data processors and their locations is available on request at infra-admin@svayz.com.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Duration of account + 30 days | Service provision |
| Closed candidate accounts | 90 days after deletion request | Fraud prevention window |
| Closed employer accounts | 12 months after closure | Legal/billing obligations |
| Application records | 12 months after role closes | Recruitment compliance |
| Interview recordings/transcripts | 12 months | Dispute resolution |
| System logs and audit trails | 12 months | Security and fraud detection |
| Anonymised analytics | Indefinite (no personal data) | Product improvement |
Under UK GDPR, you have the following rights:
| Right | What it means |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Ask us to correct inaccurate or incomplete data |
| Erasure | Request deletion of your personal data (“right to be forgotten”) |
| Restriction | Ask us to limit processing of your data in certain circumstances |
| Data portability | Receive your data in a machine-readable format |
| Objection | Object to processing based on legitimate interests |
| Automated decisions | Request human review of any automated decision affecting you significantly |
| Withdraw consent | Where processing is consent-based, withdraw consent at any time |
To exercise your rights: Email infra-admin@svayz.com with your name, email address, and the specific right you are exercising. We will respond within 30 days.
We use cookies and similar technologies as described in our Cookie Policy.
We implement industry-standard security measures including:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and inform affected individuals without undue delay.
The Platform is not intended for use by persons under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact infra-admin@svayz.com.
We may update this Privacy Policy from time to time. Material changes will be communicated by email to registered users and by a notice on the Platform. Continued use of the Platform after changes take effect constitutes acceptance of the updated policy.
If you are unhappy with how we have handled your personal data, you may lodge a complaint with the UK Information Commissioner's Office (ICO):
We would, however, appreciate the opportunity to address your concerns before you approach the ICO. Please contact us first at infra-admin@svayz.com.
Data Controller: Svayz Ltd
Email: infra-admin@svayz.com
Address: 124-128 City Road, London, England EC1V 2NX
For general enquiries: infra-admin@svayz.com